FAQs

SkyMapd – Frequently Asked Questions (FAQ)

1. What is SkyMapd?

SkyMapd is a modern drone retailer specializing in high‑quality, compact camera drones. Our mission is simple: bring premium aerial photography to everyone.

2. Where do you ship from?

We work with trusted logistics partners and ship directly from our fulfillment centers around the globe to ensure fast, reliable delivery.

3. How long does shipping take?

Shipping typically takes 7–10 business days, depending on your location and demand. Tracking details will be provided as soon as your order is processed.

4. Do you offer order tracking?

Yes! Once your order ships, you’ll receive a confirmation email with a tracking link where you can follow your package in real time.

5. Can I cancel or change my order?

If your order has not yet been processed or shipped, we can assist with cancellations or changes. Please contact support immediately

6. What is your return policy?

We offer a 30‑day return policy for unused products in their original packaging. If your item arrives damaged or defective, contact us and we will arrange a replacement.

7. What payment methods do you accept?

We accept all major payment methods, including Visa, Mastercard, Apple Pay, Google Pay, and PayPal.

8. Are the drones beginner‑friendly?

Absolutely. SkyMapd drones are designed for easy use with intuitive controls, auto‑stabilization, and built‑in safety features.

9. Do the drones record in HD?

Yes — all SkyMapd drones offer high‑quality video and photo capture. Specs vary by model, so check the product page for details.

10. Do you offer customer support?

Yes! Our team is available 7 days a week. Contact us anytime

11. Will more products be added?

Yes — SkyMapd is growing fast. New drone models and accessories will be released regularly.

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